ligapelangi Platform Privacy Notice

This page describes what we collect when you use ligapelangi and how we keep that data protected. We collect personal information only to operate your account, process deposits and withdrawals, verify your identity, and comply with anti-fraud and regulatory requirements.

Our data handling practices apply uniformly across all jurisdictions where we operate legally. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification partners, and regulatory authorities where required by law.

If you have questions about how we handle your data or wish to exercise your rights, contact our support team via live chat or email. We respond to data-access requests within standard review windows.

What We Collect on ligapelangi

We collect the following categories of information when you register and use our platform:

• Account registration data: We collect your email address, username, password hash, phone number, and date of birth. This information is required to create and secure your account.
• Identity verification (KYC): We collect government-issued photo ID, proof of address, and in some cases, a selfie for facial verification. These documents are retained securely and used only for account verification and anti-fraud purposes.
• Payment information: We collect transaction records for all deposits and withdrawals. When you transact via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian banks (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, timestamp, and settlement status. We do not store full payment card numbers or e-wallet credentials — payment processors handle that data directly.
• Account activity: We log all bets placed, table sessions, game outcomes, and account balance changes. This data is retained for dispute resolution and regulatory compliance.
• Device and connection data: We collect your IP address, browser type, device identifier, and approximate geographic location (city-level, not precise coordinates). This helps us detect fraud and enforce jurisdiction restrictions.
• Support interactions: We retain chat transcripts, email correspondence, and support tickets for quality assurance and dispute resolution.

How We Use Your Data on ligapelangi

We use the information we collect for the following purposes:

• Account creation, authentication, and security.
• Processing deposits and withdrawals through our payment partners.
• Identity verification and compliance with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Fraud detection and prevention — we analyse transaction patterns and device data to identify suspicious activity.
• Enforcing jurisdiction restrictions — we use IP address and registration data to ensure our services are available only where local law permits.
• Responding to support requests and resolving disputes.
• Complying with legal requests from regulatory authorities and law enforcement.
• Improving our platform — we analyse aggregate, anonymised usage data to optimise table scheduling, payment flows, and customer experience.

We do not use your data for marketing purposes. We do not send promotional emails or SMS unless you explicitly opt in. You can manage communication preferences in your account settings.

Our ligapelangi Data Protection Commitments

We apply industry-standard security measures to protect your data. All data in transit is encrypted using TLS 1.2 or higher. Data at rest is encrypted using AES-256. Our servers are located in secure data centres with restricted physical access and continuous monitoring.

We retain your data only as long as necessary to operate your account and comply with legal obligations. Account data is retained for the duration of your account plus seven years for regulatory and dispute-resolution purposes. Payment records are retained for a minimum of five years. If you request account deletion, we anonymise your personal information but retain transaction records as required by law.

Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle payment data according to their own privacy policies. We do not control how those third parties process your payment information. We recommend reviewing their privacy notices directly.

We do not sell your personal information. We share data only with payment processors, identity-verification partners, and regulatory authorities where required by law.

Your Rights and Jurisdiction

You have the right to access, correct, and request deletion of your personal data. You can exercise these rights by contacting our support team. We respond to data-access requests within standard review windows, typically five to ten business days.

Our servers may sit outside your jurisdiction. By using ligapelangi, you consent to the transfer and processing of your data in the jurisdictions where our infrastructure is located. We comply with applicable data-protection laws in the jurisdictions where we operate legally.

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform usage. You can disable cookies in your browser settings, though this may affect platform functionality. We do not use cookies for third-party advertising or cross-site tracking.